Privacy & your photos
Designs are AI previews to help you imagine a wall. They are not print proofs, and nothing you do here places an order or takes a payment.
What we store
- The room photo you upload. We re-save it without hidden information such as location or camera details.
- Your answers (interests, style, moods, colors, the wall you chose), the designs and new versions created for you, the flat mural artwork made from the design you choose, and whether you approved it or told us it didn’t match (with any note you add).
- Your wall measurements and, only if you reserve a mural, the name and email you enter there.
- A random browser session in a secure cookie. Your walls are tied to this browser’s session; saving walls across devices isn’t available yet.
- Basic security records such as a scrambled form of your network address, used to prevent abuse and to keep the free design allowance fair for everyone.
Who sees your photo
Only you can open your walls in Wishwall. The Wishwall team can also view your photo, answers, designs, artwork and reservation in a private, sign-in-only review tool, to check design quality, fix problems and follow up on your reservation. Your photo and answers are sent to OpenAI, our image-generation provider, only when you ask us to create designs or artwork, and solely to create them. We don’t use your photo for advertising, sell it, or show it to other visitors. Please upload only photos you have permission to use, and avoid photos that show people.
How long we keep it
Walls you haven’t opened or changed for 90 days are deleted automatically, together with their photo and designs. You can delete a single wall in My Walls, or everything at once with “Delete all my data”. Deletion removes the photo, designs, answers and reservation details from our live storage straight away. Backups of our storage, kept only for disaster recovery, roll off within about a month.
Questions or deletion help
Use “Delete all my data” on the site.